Training & SupportTraining
We'll use remote access software so that you can be trained even if you happen to be vacationing on a cruise ship in the Bahamas! The initial training is designed to make you an independent user of the system so that you're not reliant on us or anyone else to manage it on a day-to-day basis. You'll be trained on both the functions you're likely to use on a regular basis as well as a number of functions that you might only deal with one or two times each month. The goal is for you to start using the system from day 1 for marketing and growing your business fast. Support
During the initial month we'll be available to assist you in whatever area you might need help the most. We'll also check in periodically to ensure your system is running optimally. More good news - unlike many technology service providers, Automated Marketing Systems does not tie you into a support contract (e.g. buying support for 3, 6, 12 months). We understand that you may need to budget for support and we're here to serve you in whatever way you deem best. Additionally the eCommerce package comes with free email and telephone support. |
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